Privacy Policy

1. Introduction

Lawanya Derma Hair Transplant ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us for a consultation.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and any details you voluntarily submit through our consultation form.
• Usage Data: Browser type, pages visited, time spent on pages, and referring URLs — collected automatically via cookies and analytics tools.
• Communication Data: Messages sent to us via WhatsApp, phone, or the website contact form.

3. How We Use Your Information

The information we collect is used to:

• Respond to consultation requests and enquiries
• Schedule appointments and follow-up communications
• Improve our website and services
• Send relevant information about treatments (only if you have opted in)
• Comply with legal and regulatory obligations

4. WhatsApp & Third-Party Communication

When you submit our consultation form, your details are sent directly to our WhatsApp number (+91 73038 67207) via the WhatsApp API. By submitting the form, you consent to being contacted on WhatsApp. WhatsApp's own privacy policy governs the handling of messages on their platform.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as analytics platforms) solely to operate our website, under strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of the website may not function correctly as a result.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at +91 73038 67207 or via WhatsApp.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Clinic: Lawanya Derma Hair Transplant
• Address: 328/1 Part-A, Pul Pahladpur, Suraj Kund Road, New Delhi – 110044
• Phone: +91 73038 67207
• WhatsApp: Chat with us